Business Case for Libraries

Perhaps we can use some of the ideas put forth by others in making the business case for other things which are difficult to quantify. Among these are patient safety and quality improvement.

Healthc Financ Manage. 2003 Feb;57(2):46-51.
The business case for medication safety / Kinninger T, Reeder L.

The decision to invest in a medication-safety system should take into account not only implementation costs but also reduced hospital costs for treating complications resulting from medication errors and potential liability. Medication-safety programs should be analyzed and planned the same as any other investment. Providers should base their projected return from a medication-safety system on intangible benefits to the organization as well as an ROI calculation. Investment in medication-safety systems can be justified in terms of risk management and legal liability.
PMID: 12602311

The Business Case for Medication Safety
Establishing ROI for technology to reduce medication errors is both a science and an art. ...
www.gnyhaventures.com/ pdfs/Business_Case_Med_Safety.pdf


Qual Manag Health Care. 2002 Spring;10(3):55-64.
Quality improvement as an investment / Weeks WB.

Health care organizations are experiencing increasing internal and external pressures to improve the quality of care that they provide. However, there is not a framework that can be used to help understand the value of quality improvement projects and to prioritize competing projects. By understanding the current processes, costs and outcomes of care, enumerating the costs and benefits of change, anticipating the timing of the costs and benefits, and performing a financial analysis, quality improvement efforts can be evaluated as investments. Only by understanding and adapting to the financial environments in which health care organizations operate can continuous quality improvement in health care succeed.
PMID: 12512466